phone Mercury Sable 2009 SYNC Supplement 

If the system has a low confidence level of what was asked, it will
prompt you to try again or ask for help.
Note: Even with Confirmation prompts turned OFF, you may be asked to
confirm certain settings occasionally.
Clarification through candidate lists
Candidate lists are created when the system has several possible options
of similar level of confidence as a result of your request. The system will
submit back to you as many as four possibilities for your clarification.
This may happen either with your phone book and/or music selections.
Example #1:
You want to call John Doe at home, so you say, “Call John Doe at home”.
If the system has a similar confidence level for a few items, it may
respond with:
• (initial tone) “Say 1 after the tone to call John Doe at home. Say 2
after the tone to call Johnny Doe on mobile. Say 3 after the tone to
call Jane Doe at home.” (listen tone)
Example #2:
You want to listen to a certain artist, so you say, “Play Artist John”. If the
system has a similar confidence level for two possible options, it may
respond with:
• (initial tone) “Say 1 after the tone to play John Doe. Say 2 after the
tone to play Johnny Doe.” (listen tone)
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Introduction
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USING VOICE COMMANDS WITH SYNC
There is a push to talk button on your steering wheel controls labeled
either VOICE or
. Press to activate Voice Recognition. You will hear a
tone and LISTENING will appear in the radio display signaling that the
system is ready to accept your command. Speak the command clearly to
ensure that the system is able to recognize and perform the desired
function.
For the best voice recognition performance:
• Ensure that the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken voice commands.
• After pressing VOICE or
, wait until the tone sounds and
LISTENING appears in the radio display before speaking a command.
Any command spoken prior to this will not register with the system.
• At any time, you can interrupt the system while it is speaking by
pressing VOICE or
. The system will respond with a listening tone
and allow you to speak a command.
• Speak naturally without large pauses in between words.
At any time, you may say these commands:
• USB •SYNC
• Bluetooth Audio •Line in
• Phone •Voice settings
• Cancel •
Vehicle health (if equipped, U.S.
only)
• Help
USB: Say to access the device connected to the USB port.
SYNC: Say to return to the main menu.
Bluetooth audio: Say to access/use streaming music from your cellular
phone enabled with Bluetoothwireless technology.
Line in: Say to access the device plugged into your auxiliary input jack.
Phone: Say to access hands-free phone mode.
Voice settings: Say to access the voice settings menu. Refer to
Commands for voice settings in the following section.
Help: Say at any time for options in a specific mode. SYNC will list
various options for you audibly. The ‘help’ request is always available.
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Voice recognition system overview
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Cancel:Say to cancel the requested action.
Vehicle health (if equipped): Say to request to run a vehicle health
report on your vehicle.
Commands for voice settings
In voice settings, you can customize the level of system interaction, help
and feedback. The system default settings include standard interaction as
well as candidate lists and confirmation prompts as all provide the most
guidance and feedback.
At any time, while in voice settings, you may say these commands
to adjust the voice settings:
• Interaction mode advanced •Interaction mode standard
• Confirmation prompts on •Confirmation prompts off
• Media candidate lists on •Media candidate lists off
• Phone candidate lists on •Phone candidate lists off
Interaction mode standard/advanced: Standard interaction mode
provides more detailed interaction and guidance while the advanced
mode has less audible interaction and more tone prompts.
Confirmation prompts on/off: Confirmation prompts are short
questions asked by the system when the system has not clearly heard or
understood your request. Note:Even with Confirmation prompts turned
OFF, you may be asked to confirm settings occasionally.
Phone/media candidate lists on/off: Candidate lists are a list of
possible results from your voice commands. These occur when SYNC has
equal confidence of several possible results from your voice command.
For voice commands available in SYNC phone mode, refer to Voice
commands in phone mode in the Phone chapter.
For voice commands available in SYNC media mode, refer to Voice
commands in media mode in the Media chapter.
2009 SYNC/MGM(mgm)
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Voice recognition system overview
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SYSTEM CONTROLS
SYNC will interact with your audio system, steering wheel controls, and
DVD system (if equipped).
QUICK REFERENCE CHART
The following chart is a quick summary of your radio and steering wheel
controls as well as their respective function(s).
Radio control Steering wheel
control Function
Press to activate SYNC hands-free
calling or to answer an incoming call.
When in phone mode, press to send
a call, text message, to put a call on
hold and answer another call, or to
initiate a multi-party call.
Press and hold to end a call.
Press and hold to cancel a call to
emergency services when using the
911 Assist feature (if equipped).
Press and hold to exit phone mode
when not in an active call.
N/A VOICE
Press to activate Vo ice Recognition.
Press and hold to end an active
voice session.
Refer to the Voice recognition
system overview chapter for further
information.
SEEK
/
TUNE knob
,
,
Press / turn to scroll through various
menus and selections.
OK OK Press to confirm your selection.
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SYNC system controls
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Radio control Steering wheel
control Function
MENU N/A Press while in an active call to access SYNC active call options.
Refer to Active call menu options
in the SYNC phone features
chapter.
Press MENU while in media to
access SYNC MEDIA MENU. Refer to
the SYNC media features chapter
for further information.
AUX N/A Press repeatedly to cycle through available auxiliary sources. For
further information, refer to Using
your media menu in theSYNC
media features chapter.
TEXT N/A When the > indicator appears, press to advance the text in the radio
display. Press repeatedly to view
additional phone contact information
or media information.
REV, REW,
N/A Press and hold to reverse within a track.
FF, FWD,
N/A Press and hold to advance within a track .
SHUFFLE (if
available) N/A Press and release to shuffle current
music content.
/
(Play/Pause) N/A Press to play / pause the currently
playing music.
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SYNC system controls
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VOICE COMMANDS IN PHONE MODE
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using cell phones, even with voice
commands. The driver’s primary responsibility is the safe operation of
their vehicle. Only use cell phones and other devices not essential to
the driving task when it is safe to do so.
While in phone mode, you may say any of the following
commands: • Dial •Call
• Call at home •Call on mobile OR cell
• Call at work OR Call
in office •
Call on other
• Phone book at home
1•Phone book 1
• Phone book on mobile
OR cell1• Phone book at work OR
Phone book at office1
• Call history outgoing1•Call history incoming1
• Phone book on Other1•Connections1
• Call history missed1•Go to privacy
• Menu1•Hold
• Join
1Voice commands are not available until downloading phone information
via Bluetooth is complete.
Phone book commands: When you ask SYNC to access a phone book
name, number, etc., the requested information will appear in the display
to view. Press
or say “Call” to call the contact.
Note: In the above possible commands, “< name>” is a dynamic listing in
that it could be any desired name from your phone book.
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SYNC phone features
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While in phone mode, you may also say “Menu” and then any of
the following commands: • [Phone] settings [message]
notification on •
[Phone] settings [message]
notification off
• [Phone] connections •Phone name
• Signal •Battery
• [Phone] settings [set] phone
ringer •
[Phone] settings [set] ringer 1
• [Phone] settings [set] ringer 2 •[Phone] settings [set] ringer 3
• Text message inbox •[Phone] settings [set] ringer off
Note: With the above commands, words i n ( ) are optional and do not
have to be spoken for the system to understand the command.
You may also say “Dial” to access any of the following commands:
• 0–9 •Dial
• Delete (deletes one digit) •Clear (deletes all entered digits)
• Plus •Star
• Asterisk (*) •800 (eight hundred)
• 700 (seven hundred) •900 (nine hundred)
• 411 (four-one-one), 911
(nine-one-one), etc. •
# / (pound, slash)
Note: To exit Dial mode, press and hold
or press MENU to go to the
PHONE MENU.
Voice commands when connecting devices
When attempting to connect a phone to SYNC, you may say any of
the following commands:
• Connect •Bluetooth ON
• Bluetooth OFF •Delete
Note: You can only connect a device to SYNC after it has successfully
gone through the pairing process.
Note: In the above possible commands, “< name>” is a dynamic listing in
that it could be the name of any previously paired device.
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SYNC phone features
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At any time, you may say these commands: • SYNC •USB
• Line in •Bluetooth Audio
• Phone •Voice settings
• Cancel •Vehicle health (if equipped, U.S. only)
• Help
MAKING A CALL
Making a hands-free phone call using SYNC is easy.
1. Press
or VOICE.
2. When prompted, say, “Call ” or say the desired number and
then say “Dial”.
To erase the last spoken digit, say “Delete” or press
SEEK.
To erase all spoken digits, say “Clear” or press and hold
SEEK.
3. Once the desired number/contact is on the screen, either say “Call” or
“Dial”. The system will connect to the desired number.
Note: Once the call is placed, it will be logged into your outgoing call
history folder.
Note: If your audio system is equipped with 10 memory presets (0–9),
you can also manually enter the desired number by pressing the presets.
ENDING A CALL
At any time, you can end an active phone call by pressing and
holding
.
EXITING PHONE MODE
When in phone mode but not in an active call, press and hold
to exit
phone mode.
ANSWERING AN INCOMING CALL
An incoming call interacts with SYNC in much the same way it interacts
with your Bluetooth enabled cellular phone. During an incoming call:
• An audible ring tone will sound. If available, call information will
appear in the display.
• Press TEXT to view additional caller information, if the call matches a
contact in your downloaded phonebook.
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•Select from the following options:
Accept the call by pressing
. The call will be transferred to
hands-free and logged into the incoming call history folder.
Ignore the call by doing nothing. The display will read MISSED CALL
and SYNC will log the call as a missed call.
Reject the call by pressing and holding
. The display will read
REJECTED and SYNC will log the call.
INCOMING NEW TEXT MESSAGE
Note: This is a phone dependent feature.
If your Bluetooth enabled phone is connected and supports downloading
text messages via Bluetooth, you can receive incoming text messages.
When you are being sent a text message, an audible tone will sound and
NEW MESSAGE will appear in the radio display. You can say “Read
Message” and SYNC will read the message to you.
Note: To scroll, press
SEEKor/.
1. Press OK to receive and open the text message or do nothing and the
message will go into your text message inbox. Press OK again and SYNC
will read your message aloud as you are not able to view the message.
You can then also choose whether you’d like to reply or forward the
message.
2. Press OK and scroll to toggle between REPLY TO MESSAGE or
FORWARD MESSAGE.
3. When the desired selection appears in the display, press OK.
If you choose REPLY TO MESSAGE, SYNC will take you back to the text
messaging menu and allow you to again cycle through the list of
predefined messages to send.
If you choose FORWARD MESSAGE, SYNC will take you to your calling
options. Choose to forward the message to anyone in your PHONE
BOOK, CALL HISTORY, or you can choose ENTER NUMBER.
Note: Forwarding a text message is a speed dependent feature and can
only be done when the vehicle is traveling at 3 mph (5 km/h) or less.
Note: Only one recipient is allowed per text message.
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SYNC phone features
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USING THE QUICK DIAL FEATURE
SYNC allows you to store phone book contacts and numbers from your
call history folder in 1–5 of your memory presets for quick access.
Note: This feature is not available if your audio system has 10 memory
presets (0–9).
To store a number as a Quick Dial to a memory preset: When in
phone book or call history and the contact’s information is active in the
display, press and hold a memory preset until confirmation appears in
the display.
Note: Quick dials are only available when the phone with which they
were saved is actively paired with SYNC.
To access/call numbers stored in the Quick Dial:
1. Press
to enter PHONE MENU.
2. Press the memory preset (1–5) containing the desired contact
information. The stored information will appear in the radio display.
3. To initiate the call, press
or press the respective memory preset
again.
ACTIVE CALL MENU OPTIONS
Once a call is active within SYNC, the following commands are available:
• PRIVACY ON/OFF
• HOLD ON/OFF
• ENTER TONES
• JOIN ON/OFF (Available when you have two active calls)
• PHONE BOOK
• CALL HISTORY
• RETURN
Refer to the following sections for further information.
Using privacy mode
SYNC allows you to easily switch a call from an active hands-free
environment to your Bluetoothenabled cellular phone for a more private
conversation. To turn privacy mode on/off:
Note: To scroll, press
SEEKor/.
1. Press MENU. The radio display will read CALL MENU.
2009 SYNC/MGM (mgm)
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SYNC phone features
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